OnForce - Buyer Help Topics

Managing Funds

About Managing Funds
One of the key market drivers is the pre-funded buyer account. When a work order is created, funds from the buyer account (in the amount of the spend limit) are reserved for that work order. Upon approval of the completed work, the funds are ...
Volume Rebate Program
Based on the volume of work orders routed in a calendar month, buyers are eligible to receive a portion of their OnForce access fees in the form of credit that can be applied to future work orders. To participate, buyer administrators must sign ...
Credit Card
To fund a buyer account with a credit card, the following information is needed: amount, card type [Visa, MC, AmEx, and Discover], card number, card holder name, expiration date, billing address, security code. Funding is immediate. Steps to ...
Linked Bank Account
By linking a bank account with the buyer account on OnForce, buyers are able to quickly and safely transfer funds (US$ only) into the OnForce Deposit account where funds can be used to route new work orders. Notification emails are sent whenever ...
Wire Transfer
To send funds to OnForce via Fed Funds Wire, from an account designated by you, please give your bank or financial institution the following instructions: Please wire $ xxx.xx to: FROM: Sunrise Technology, ONFORCE BUYER ID: XXXX TO: Mellon ...
Fund by Check
Buyers can fund their account with a check to the OnForce lockbox. Types of checks accepted: money orders, certified bank checks, and U.S. buyers can send personal or business checks. It takes 3-5 business days after receipt of your check at our ...
Withdrawing Funds
Buyers may request to withdrawal funds from their OnForce accounts. All requests for the withdrawal of funds must be in writing by sending an email to buyersupport@onforce.com. Buyer will see the credit affect the available balance. Credit date ...
Generate Invoice
A buyer can generate a PDF printable accounts payable invoice which can be submitted to their accounting department for processing. Steps to generate an AP invoice: Log into the Buyer Command Center

Low Balance Alert
Buyers can be alerted when their OnForce funds are running low. The buyer can choose the amount in which they are alerted. When the fund balance dips below this set amount, they receive an email reminder to add funds to the account. Steps to ...
Accounting Reports
Accounting reports can be generated by selecting Manage Funds > Accounting Report. Account activity includes all deposits, fees & GST if applicable, and withdrawals made to the buyer company account for a specified date range. The report can ...
1099 Forms
Buyers are not responsible for tracking United States federal tax information (1099-MISC) for US OnForce service pros. OnForce will provide a 1099-MISC tax form to all US Pro Supervisors whose organization's work order payments exceed $600 in a ...
Sales & Service Tax
When a US or Canadian service pro completes a work order for payment, that pro is responsible for calculating and reporting any sales or service tax (in Canada - GST, PST, and HST) that is required in their particular jurisdiction(s). Sales tax ...
W-9 Tax Form
W-9 forms can be located by navigating within the Buyer Command Center to Manage Funds > ...