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About Managing Funds

One of the key market drivers is the pre-funded buyer account. When a work order is created, funds from the buyer account (in the amount of the spend limit) are reserved for that work order. Upon approval of the completed work, the funds are instantly transferred from the buyer account to the service pro's account. Currently, OnForce only performs transactions using U.S dollars. If a deposit is made using Canadian dollars, funds are converted to USD by the buyer's bank.

Administrator and controller user accounts have access to fund the buyer account in four different ways:

  • Credit card
  • Linked bank account
  • Wire transfer
  • Mailed check

Steps to fund a buyer account:

  1. From the home page of the Buyer Command Center, select Manage Funds.
  2. Look for the 'Add Funds" section.
  3. Select the appropriate method to add funds.