Often times buyers need to track internal data points within the work order. For example, buyers may want to include an internal tracking number from their ticketing system, or include a shipping air bill number for a shipped part. The Buyer Command Center accommodates up to 12 custom fields allowing buyers to add company specific information to work orders.

In addition, you can search and run Work Order Activity Reports for any information entered into the buyer custom fields. Buyers can configure custom fields to be visible to end users on a work order PDF, or to be visible to service pros when they view a work order. You can also choose to display these fields on the Active Work Orders page.