Buyer Help Topics  
 
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  1. Find a ProFind a Pro
    Upon creating a work order, a buyer can route using a Routing Rule or manually choose from the list of service professionals whom they wish to route. The pros are listed in the Find a Pro page and th...

  2. PowerMatchPowerMatch
    PowerMatch is the proprietary technology and intelligence behind work order routing. Based on skills identified by service pro and the requirements outlined by buyers in a work order, each service ...

  3. Refining the SearchRefining the Search
    Routing Filters are available on the buyer routing page to help buyers segment and find service pros by first name, certifications or additional language, etc. Buyers can also use the filter to fin...

  4. Add Pros by IDAdd Pros by ID
    A buyer may route to a service pro who is not on the routing page (e.g. a pro outside the 60-mile/150-km service range) by selecting Add Pros by ID and entering a Pro ID. Buyers can add multiple serv...

  5. Minimum Spend LimitMinimum Spend Limit
    Service pros can set a minimum dollar value for work orders they want routed to them. With a minimum spend limit in place, buyers can route only those work orders with spend limits greater than or ...

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