OnForce - Buyer Help Topics

Search Results for "ppn"

Invitations & Membership
When setting up the PPN, buyers can have their PPN extend an open invitation to all service pros or buyers can specify the pros to invite. To specify pros to invite, the buyer can navigate to Ma...
PPN Routing
Buyers who use PPNs typically route most or all of their work orders to that smaller group of service pros. When routing a work order, the list of available pros will be filtered to show members of ...
PPN Routing Restrictions
Buyers who use PPNs typically route most or all of their work orders to that smaller group of service pros. When routing a work order, the list of available pros will be filtered to show members of...
Remove/Ban Members
When a buyer removes a service pro from their PPN, the pro can reapply in 90 days. When a buyer bans a pro, they can never reapply for the PPN. If the service pro is removed or banned at the tim...
Refining the Search
Routing Filters are available on the buyer routing page to help buyers segment and find service pros by first name, certifications or additional language, etc. Buyers can also use the filter to fin...
Changing Terms
If the terms of a PPN change and service pros are required to accept the new terms, every pro that is a member of that PPN is shown the updated terms when they next attempt to accept a work order f...
About PPNs
On occasion, buyers have requirements that go beyond the standard OnForce policies or common industry training. In those situations, buyers can create a more direct relationship with a smaller group ...
Private Forums
Some buyers with PPNs have opted to host private forums within the OnForce forums for members of the PPN to communicate with each other and the buyer. Buyers often choose a forum as the medium to com...