Helping OnForce Pros find, accept, and complete work is central to what we do at OnForce.
With the OnForce app for iPhone and Android, our goal is to save you time by increasing efficiency and enhancing collaboration with your key contacts. This means you can get your tasks done faster, stay productive, focus on serving customers, and be more competitive.
We started by designing an interface aimed at streamlining many of the critical-path processes that you must maneuver through every day:
Be always on: stay logged in at all times, and be one-touch away from important data. View new work orders with no more security CAPTCHA!
Check-in and check-out from a job site and call a contact in one seamless workflow
Get an end user signature on the OnForce work signoff document
View Accepted work orders and submit signatures while offline
Upload photos to work orders form your phone
Receive new work order updates via push notifications
Quick-dial contacts from a centralized work order contact list
Get directions using maps to a job site with one-touch
Access your most frequent tasks from an easy-to-use action menu
OnForce WAP Site Service pros can accept work orders and submit offers from their WAP-enabled mobile device and configure their mobile calendars to sync appointments from their OnForce calendar.
The OnForce mobile site is wap.onforce.com. The menus on the WAP site are limited, but service pros can accept, place offers or reject work orders by logging in and choosing New Work Orders from the home menu. Additionally, service pros can set appointment times, check-in/out, add work order notes, and update sub-status for individual work orders.
The WAP site does NOT support the following:
Dynamic work order timer (to determine the remaining seconds on the timer, the service pro must refresh the work order screen before selecting Accept)