To be a PowerPro, a service pro must have 20 actual OnForce work orders completed (not by their organization or someone else in their organization). The additional 30 work order can either be completed on the OnForce platform or by having at least 2 approved certifications. Each approved certification can be exchanged for the equivalent of 20 work orders.

For example, if a service pro has 15 work orders complete and 10 approved certifications. They would not be eligible for PowerPro recognition since they do not have the required 20 minimum work orders. If a service pro has 24 work orders complete and a CompTIA A+ certification, they still are not eligible for PowerPro recognition since they would only have the equivalent of 44 work orders (24 completed work orders and 1 certification valued at 20 work orders).

If a service pro has 24 work orders completed and CompTIA A+ and Cisco CCNA certifications, they would qualify for PowerPro recognition (24 work orders and 2 certifications valued at 40 work orders, equalling 64 total work orders) and would receive PowerPro recognition automatically.

The following certifications count toward PowerPro status.

• Apple: Apple Certified Desktop Technician (ACDT), Apple Certified Portable Technician (ACPT)
• CEDIA: Certified Professional Designer, Certified Professional Home Theater Designer, Certified Professional Installer I, Certified Professional Installer II
• Cisco: CCNA, CCDA, CCNP, CCSP, CCIE, CCDP, CCIP, CCVP
• CompTIA: A+, Network+, Security+, Server+, Linux+
• Dell: Foundation Desktops, Foundation Portables
• IBM: IBM Certified Advanced Deployment Professional, IBM Certified Advanced Technical Expert, IBM Certified Application Developer, IBM Certified Deployment Professional, IBM Certified Solution Designer, IBM Certified Solutions Expert, IBM e-server Certified Solutions Expert, IBM Certified Systems Expert, IBM e-server Certified Systems Expert, Tivoli Certified Consultant, Tivoli Certified Solutions Expert
• Microsoft: MCSE (on all platforms), MCSA (on all listed platforms), MCDST
• Toshiba: Toshiba Associate Technician, Toshiba Certified Technician