Service pros can accept work orders and submit offers from their WAP-enabled mobile device by accessing wap.onforce.com. The menus on the WAP site are limited, but service pros can accept, place a conditional offer or reject work orders by logging in and choosing Work Orders from the top menu. Additionally, service pros can set appointment times, add work order notes, and update sub-status for individual work orders.

The WAP site does not support the following:

• Dynamic work order timer (to determine the remaining seconds on the timer, the service pro must refresh the work order screen before selecting Accept)
• Work order clarification questions